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  • Category:
  • Solar Water Heater

When water from a solar installation is delivered to your house by gravity, pressureless solar water heaters are classified as "low" pressure. This means that no matter what pressure entering into the system, it will still flow out of the outlet by gravity and reach your house.

  • Category:
  • Solar Water Heater

A high pressure solar water heater (pre-heated) is generally supplied by a cold water pump. The hot water storage tank is fed with cold water and is heated by the vacuum tubes (same working principle as the low-pressure).​ Hot water is kept inside the storage tank and water pressure coming from your water pump (1HP recommended power) will go through the copper coil found inside, which will then be heated by the hot water in the storage tank. The hot water coming from the coil will have the same pressure as the cold water, which is then supplied to your shower/taps.

  • Category:
  • Solar Water Heater

No. If you don't want, for any reason, to drill on your roof, you might need to have some concrete slabs ready before the installation of the solar water heater. Our technician installs the blocks, and adjusts the distance and orientation of the solar water heater. Because Mauritius lies in the Southern Hemisphere, the solar water heater must face north for best performance. 

  • Category:
  • Solar Water Heater

In this case, if there is no water coming in, there will be no hot water pouring out of the outlet. However, our high-pressure system may operate at both low and high pressures at the same time. How? The drain is connected to the hot water outlet. When there is no pressure coming in, hot water from the main tank begins to flow in gravity from the drain over the same pipe network. You will then have hot water in your showers/baths as usual but with gravity. As soon as your pump is operational again, your system will resume normal operation.

  • Category:
  • Solar Water Heater

Yes. In that scenario, a survey by our technician is required. Moreover, depending on the change to the metal support, the purchaser may indeed be charged an extra fee.

  • Category:
  • Solar Water Heater

No, a system that has been self-installed is not covered by our warranty.

  • Category:
  • Maintenance

The continual flow of water in the system causes corrosion, which leads to the failure of the solar water heater. Dry out the heater while not in use to maintain it rust-free for a longer length of time. Because of the collectors' continuous use, vegetation growth and dust accumulation might become a source of worry. As a result, it must be cleaned on a regular basis. This shall be undertaken by a highly qualified person with experience in solar water heaters. Contact us if you need more assistance.

  • Category:
  • Maintenance

Our technician will have to replace the broken tube. If water is pouring out of the system, please close the intake and exit valves and notify us as soon as possible so that your system may be repaired.

  • Category:
  • Maintenance

Because each installation is unique, determining an exact cost is difficult; nevertheless, plumbing materials/fittings and labor may cost approximately Rs 2,500 or more. We may be able to assist you if you require a competent plumber for your piping work.

  • Category:
  • Maintenance

The first to do is to check if the ballcock shaft is broken. You simply need to open the cover on top of the small tank, open your cold water inlet and lift the stainless steel ball to test if it closes the valve. If water keeps going in, then you'll need to replace the ballcock. Here is the link if you need to order: www.sofo-soler.mu/products/ballcock

  • Category:
  • Benefits

A 180-liter system, the usual size of a three-to-four-person household, may save 0.4 to 1.0 tonnes of CO2 per year. Reduced carbon dioxide emissions (one of the primary greenhouse gases) can assist to reduce the rate of global warming.

  • Category:
  • Benefits

Solar water heaters may be used in any weather. The amount of solar energy available at the location influences performance, but so does the temperature of the water entering the system. Only during the rainy season will you require a traditional backup system (Electric). Water temperatures can reach 80-95 degrees Celsius on sunny days.

  • Category:
  • Benefits

Solar water heaters save energy as well as money. As the cost of energy rises, a solar water heater is a fantastic way to have access to hot water 24 hours a day, seven days a week at a much lower cost. They are also safer than electric heaters because they are placed on the roof, and they are an excellent way to demonstrate your environmental stewardship.

  • Category:
  • Air Conditioner

Yes, absolutely. At Sofo Soler Moris Ltd, we provide complimentary delivery services for all air conditioner purchases. Our aim is to make the entire process hassle-free for our customers, ensuring your new cooling solution arrives promptly at your doorstep.

  • Category:
  • Air Conditioner

Indeed, we go the extra mile. The quoted price for our air conditioners includes not only delivery but also professional installation services. Our skilled technicians will ensure that your air conditioner is installed efficiently and in accordance with the highest standards.

  • Category:
  • Air Conditioner

No, there are no hidden costs if the installation is back-to-back. The installation cost is comprehensively covered in the overall price of the air conditioner. You can enjoy peace of mind knowing that, from delivery to installation, we've got you covered.

  • Category:
  • Air Conditioner

We understand the importance of a swift installation, especially in warm climates. Typically, our team endeavors to deliver and install your air conditioner within a reasonable timeframe (2-5 days). Specific timelines may vary based on your location and product availability, but our customer service team will keep you well-informed throughout the process.

  • Category:
  • Air Conditioner

Yes, we strive to accommodate your schedule. Once your purchase is confirmed, our customer service team will liaise with you to arrange a suitable delivery and installation window. We value your time and aim to provide a seamless experience from start to finish.

  • Category:
  • Air Conditioner

To ensure a smooth installation, please make sure that the designated installation area is accessible and any prerequisites communicated by our team are addressed. Our technicians will take care of the rest, making the installation process effortless for you.

If you have any additional queries or specific concerns regarding the delivery and installation of your air conditioner, please don't hesitate to contact our customer service team. We are here to make your experience with Sofo Soler Moris Ltd as convenient and satisfying as possible.

  • Category:
  • Water Tank

The purchase price of our water tanks does not include installation services. However, we have a dedicated team of recommended plumbers who are well-versed in our products and can provide professional installation services for an additional fee. We believe in ensuring that your water tank is installed with precision and expertise, and our recommended plumbers are here to assist you in achieving that.

  • Category:
  • Water Tank

Once you've purchased a water tank, our customer service team can connect you with our network of experienced plumbers. They will guide you through the process of scheduling and coordinating the installation according to your convenience. The installation charges will be separate from the purchase price of the water tank.

  • Category:
  • Water Tank

Absolutely. Our recommended plumbers are familiar with the specifications of our water tanks, ensuring that the installation is carried out seamlessly and in compliance with industry standards. This collaborative approach guarantees that your water tank functions optimally, providing you with peace of mind.

  • Category:
  • Water Tank

The cost of installation will be determined by our recommended plumbers based on factors such as the type of water tank and the complexity of the installation. Our customer service team will provide you with a transparent breakdown of these costs, allowing you to make informed decisions.

  • Category:
  • Water Tank

While we recommend our team of plumbers for their familiarity with our products, you are free to choose your preferred plumber. However, we advise ensuring that they are qualified and experienced in installing water tanks to guarantee optimal performance.

If you have any further queries or if you'd like to engage the services of our recommended plumbers, please contact our customer service team. We are committed to assisting you in every step of the process to make your experience with Sofo Soler Moris Ltd enjoyable and stress-free.