Politique de remboursement

Dear Valued Customers,

At Sofo Soler Moris Ltd, we are committed to providing our customers with high-quality solar water heaters that are designed to meet their needs. Our products are made from high-quality materials, and we are confident that you will be satisfied with your purchase.

However, we understand that there may be situations where you may wish to cancel or return your order. We would like to inform you that we do not accept returns and do not offer refunds for our solar water heaters once they have been sold and installed.

The reason for this policy is because our solar water heaters are a specialized product that requires careful installation and handling by trained professionals. Once installed, the product cannot be returned or resold as new. We also strive to ensure that all our products are in perfect condition before delivery, and we trust that our customers understand the importance of this policy.

In the unlikely event that you receive a defective product or if there is a problem with your order, please contact us immediately. Our team will work with you to address the issue and provide a suitable solution. We take pride in our customer service, and we will do our best to ensure that you are satisfied with your purchase.

We appreciate your business and value your trust in our products. We are committed to providing our customers with the best products and services, and we look forward to serving you in the future.

Thank you for choosing Sofo Soler Moris Ltd.

Best regards,

Sofo Soler Moris Ltd.